What should a facility do if a resident refuses services or support?

When a resident refuses services or support, the facility should indeed respect their choice while ensuring they understand the implications of their decision. This approach acknowledges the autonomy and rights of the resident, which are fundamental principles in adult care settings.

By taking the time to explain the potential consequences of refusing service, staff can help residents make informed choices regarding their care. This respects their dignity and autonomy while also fulfilling the facility’s duty to provide necessary information. It also fosters trust and improves communication between the staff and residents, which is essential for effective care.

Providing services regardless of refusal would violate the resident’s right to make their own decisions, as would ignoring their decision or forcing them to accept support, even for safety reasons. Ensuring that residents fully understand their choices establishes a supportive environment that prioritizes their wishes and needs.